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Safety and acceptable use

Updated 14 September 2026

AA split is for recording shared expenses with people you know. Do not use group names, notes, member names or receipt photos for harassment, threats, hate, sexual exploitation, scams, spam or sharing someone else's private information without permission.

Report a concern

Open a shared group, choose its options, then Report or block. Select group content or a member and a reason. Prepare email report creates a draft containing only the reason and account, group and optional member IDs. Review it, add a short description, and choose Report by email to open your email app. The app does not send the report for you. Avoid including receipts, payment details or unrelated spending.

If you cannot use the app, email the AA split owner at support@aa-split.sg with a brief description and any group or member ID you have. This is also the contact for follow-up and appeals. You do not need to email the person you are reporting.

Review process

The owner receives reports in the support inbox, reviews the stated concern, and may ask you for limited clarification. Where justified, the owner can arrange removal of harmful text or images or restrict an abusive account while preserving other members' shared balances and records needed to reconcile them. Reports are not posted to your group. Email includes your sender address and any information you choose to send; only share what is needed to explain the concern. You may request deletion of support correspondence by replying to the owner.

This is not an emergency response service. If someone is in immediate danger, contact local emergency services.

Block an account

In Report or block, choose a member with an account and select Block selected member. Blocking stops AA split invitations and push alerts from that account when the sender is identified. It does not remove anyone from existing shared groups, hide ledger entries or change balances. Group members can still record and settle shared expenses. Telegram has its own blocking controls.

Your blocked-account list is loaded only when you open this panel. You can unblock an account there, including after it leaves the group. Blocks store the two account IDs, and are removed when either account is deleted. Placeholder members without accounts cannot be blocked, but harmful content can still be reported.

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